Each time you are charged for a monthly subscription you will receive an email from Paypal with the details of the transaction. This should serve as your receipt for the payment. We do not provide receipts directly from DJ Event Planner.
Monthly Subscribers Our payment processor is Paypal. When you set up a monthly subscription, you are giving them a credit card number for the monthly billing. Should the credit card on file for them expire or be cancelled, or if you want to update the card…
To sign up for a new billing subscription by going here: Logon to DJ Event Planner -> Account -> Subscriptions -> Click on Subscribe Monthly on your subscription option. Our Billing Department will credit your current account and cancel your current…
Please keep in mind that n ew billing subscriptions are processed manually. We may be away from our desks or it may be after regular business hours. It may take us up to 24 hours to credit your account.
In the event your billing subscription was cancelled, please sign up for a new billing subscription here: Logon to DJ Event Planner -> Account -> Subscriptions -> Click on Subscribe Monthly on your subscription level Our Billing Department will credit…
We have no possible way of knowing. We do not handle credit cards directly. We do know that it usually occurs because the credit card is no longer valid. Because the bank/credit card company refused the charge from Paypal (our credit card processor) the subscription…
