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DJEP Outgoing Mail Server Tips for Workspace and Gmail Users 
Click the icon above to watch the video tutorial for Google Workspace and Gmail Outgoing Server setup tips. The first part is for Google Workspace Admins only, if you are setting up your G-Mail, please skip to that section Google Workspace Admin Settings… |
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Email Authentication Issues - SPF, DKIM, and DMARC
Email Authentication Issues DJ Event Planner sends email messages through your email provider using the SMTP protocol. Some email providers have enacted new rules when sending email through SMTP that those senders must be authenticated. Due to those recent… |
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Setting Up iCloud.com Email
Setting Up iCloud.com Email Due to recent security changes to email, Apple iCloud requires enabling Two-Factor Authentication along with creating an App-Specific Password. This tutorial will provide the steps to enable Two-Factor Authentication, create an… |
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Setting Up Office 365 App Password to work with DJEP
Due to recent security changes, Microsoft has made security changes to how you are able to connect to the SMTP server for your Office 365 email. The below steps will walk you through setting up your Office 365 to be able to connect to third party email programs… |
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Setting Up Outlook.com, Hotmail.com, or Live.com Email
Setting Up Outlook.com, Hotmail.com, or Live.com Email Due to recent security changes to email, Microsoft Outlook requires enabling Two-Step Verification along with creating an app password. This tutorial will provide the steps to enable Two-Step Verification,… |
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How do I configure an external email server?
The DJEP Application supports the ability for members to send email via their own mail server. Sending via your own server means less of a chance that your messages will end up in the Spam or Junk folder of your recipient. You can set up external email servers… |
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How do I email a contract to my client?
You first have to create a document template for your contract. Setup -> Documents -> Add Template (button) When creating the document make use of Merge Tags for auto fill information for Clients, Event Fields, Financial Information, etc. For example:… |
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How does the email autofill setting work?
On each Event details page, there is a drop-down for sending an email. The drop-down contains a list of email templates that are available for the given event. When you select a template you are taken to the compose email page. On the compose email page there… |
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How does the email tracking system work?
When you send an outgoing email via the DJEP system the email tracking system will keep track of who it was sent to. For each email recipient, the system looks in the following data tables: Client Vendor Venue Other Contacts Employee If a match is found in… |
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How is the email signature used for employees?
Many DJEP users have requested the ability to have an email signature on a per-employee basis instead of on a company-wide basis. Each time an email is created, the "signature" is added to the email. To set up email signatures for your company and your staff… |
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